Safe Space Counseling Services’ Intake Process

Hello and welcome to Safe Space Counseling Services!

I’m Eloisa Aquino, and I’m here to ensure that your journey with us is smooth, intentional, and incredibly helpful.

Our Approach

At Safe Space Counseling Services, we believe in providing personalized care that meets your unique needs. Whether you're new to therapy or have previous experience, we are dedicated to supporting you. Here’s how we can help:

  • Insurance and Payment Options: We accept a variety of insurances to make our services accessible to you. Please contact us to verify your coverage and understand any potential costs.

  • Flexible Scheduling: We offer convenient appointment times to fit your schedule. Let us know your availability, and we will match you with a suitable therapist.

  • Holistic Support: Our approach ensures comprehensive care, addressing both the mind and body.

GETTING STARTED

When you reach out to us, I’ll be your first point of contact.

Here’s a glimpse into how our intake process works:

  • I’ll collect your full name, phone number, and email address.

  • I’ll gather your insurance details to verify coverage and potential costs.

  • We’ll discuss your previous therapy experiences, if any.

  • I’ll understand what you’re looking for in therapy and why you’re seeking support now.

  • We’ll talk about any preferences you might have for your therapist’s background, specialty, or approach.

  • We’ll find the best times for your sessions.

  • I’ll register you in our system and I will be helping you schedule a consultation call with the counselor that is available and best fit your need.

  • I’m here to address any questions or concerns you might have.

"The greatest glory in living lies not in never falling, but in rising every time we fall."

If you need guidance, I’ll walk you through the process step-by-step, making sure you feel supported and informed at every turn. And if we hit any bumps along the way, I’m dedicated to finding solutions that work best for you, drawing on my analytical skills and problem-solving expertise.

In case I miss your call, don’t worry—I’ll get back to you within the same business day, either by phone or email.

Here’s a bit about me: I’m passionate about providing excellent service and supporting clients effectively.

Looking forward to assisting you and making our time together productive and positive!

Step in to your safe space today and start your mental health journey with us.

Got questions we weren’t able to cover? Complete the form or type in any of your questions or concerns and one of our team will reach out to you.